Privacy Policy
Last updated: July 8, 2025
Adam Shonting, DBA DashAway ("us", "we", or "our") operates the DashAway website (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to: Email address, Cookies and Usage Data.
Usage Data: We may also collect information how the Service is accessed and used ("Usage Data").
Use of Data
DashAway uses the collected data for various purposes: to provide and maintain the Service; to notify you about changes to our Service; to allow you to participate in interactive features of our Service when you choose to do so; to provide customer care and support; to provide analysis or valuable information so that we can improve the Service; to monitor the usage of the Service; to detect, prevent and address technical issues.
Payment Processing
We use Paddle.com for secure payment processing. Your payment information is processed securely by Paddle and we do not store credit card details on our servers. Paddle has its own privacy policy governing the collection and use of payment information.
Third-Party Services
We use the following third-party services to operate our platform:
- Supabase: For secure data storage and database services
- Paddle: For payment processing and subscription management
These services have their own privacy policies and data protection measures.
Data Retention
We retain your account information and usage data as long as your account is active or as needed to provide you services. You may request deletion of your personal data at any time by contacting support@dashaway.io. Please note that some information may be retained for legal or business purposes as required by law.
Your Rights
Under GDPR and other applicable privacy laws, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate personal data
- Erasure: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal data
To exercise these rights, please contact us at support@dashaway.io.
Cookies and Tracking
We use essential cookies to maintain your login session and provide core functionality. We do not use tracking cookies for advertising or analytics without your consent. You can control cookie settings through your browser preferences.
Text Processing
Important: Your text content submitted for analysis is processed in real-time and is never stored on our servers. We do not use your text content to train AI models or for any other purpose beyond providing you with immediate analysis results.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us by email: support@dashaway.io